Our customer care is reachable at customercare@maisonmarrain.com
The DeuxVin bags are hand-made in Dijon, FRANCE, and all materials used in the bag come from Italy including both the leather and the neoprene interior.
All details of the Maison Marrain products are made in Europe.
Exterior products are also from the EU including for example the dust-bag-tote, and the carton shipping box is local French product.
Maison Marrain is based in Saint Emilion France where all the products are designed.
You can fit any bottle including up to a 75cL bottle of wine, and 1.5L bottle of water, and most champagne bottles. Some magnum wine bottles will fit.
The other pockets are approximately 10cm wide by 15cm deep. They fit most mobile phones including larger models such as an iPhone S. The easily fit keys, sunglasses, earphones, business cards, pens, …corkscrews.
It is 27cm wide by 23 cm deep. You can fit a wallet, a book, a small tablet – such as a regular iPad (however not the iPad pro)…
The open center cavity is quite large. For those who are especially thirsty, you can fit up to 3 or 4 other bottles, depending on their size. You can fit most laptop computers. Perhaps a small dog?
Yes, the bag is very sturdy and resistant. The handle stitching is extra-reinforced for carrying heavy loads. The neoprene interior is water -resistant, so wine, water or whatever liquid should just roll off. It will also help keep bottles keep their temperature. The outer leather has been treated to be resistant to light scratches and is somewhat water resistant. The high quality, natural leathers may present some minor variations. For any small spots or scratches you may incur while using your bag, we suggest buffing with a dry cloth with a bit of leather conditioner for all colors.
1. Choose the section shop and the product.

2. View the products you are interested in and click on the photograph to zoom in and see every detail, available sizes, composition, and price.

3. Select an item, color and add it to your basket. You can then choose to continue shopping or to process order.

4. If you wish to continue shopping, repeat the process but if you wish to process the order, log in.

5. Complete and verify your billing address, shipping address.

6. Confirm the preferred type of shipping.

7. Select a payment method: Visa, Visa Electron, MasterCard, American Express, PayPal...

8. Confirm the order.

9. You will receive an email confirming your order, if you haven’t got it please check your spam.
We offer the following payment methods: Visa, MasterCard, American Express…
Your credit card may be refused for any of the following reasons:

- The card may have expired. Check that your card is still valid.

- You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.

- You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

- You control a country or a map of a non-authorized.
No, it is not possible. However, for French overseas departments and countries, out of the European Union prices are calculated excluding all duties and taxes. For some countries will have to pay local Duties and taxes to the customs to receive your order.
You may contact customercare@maisonmarrain.com with any questions.
Yes, the data are transmitted in encrypted form. The system will contact the bank corresponding to the card so as to enable the buyer to authorize the purchase. Following confirmation of the bank, the debit is made. Otherwise, the order will be canceled. On the site, maisonmarrain.com collection of personal data. These data are necessary for processing the order and may be provided wholly or partly providers Maison Marrain involved in the execution of the order. The customer is informed that these personal data are collected by an agency responsible for the analysis of the controls and the fight against fraud credit card Maison Marrain reserves the right to ask any new client a proof of identity to fight against fraud and ensure deliveries.
Express shipping is free and is provided by top carriers such as DHL, FedEx, and Chronopost.
Select the country you want to ship your order to. If you pick a country in a different region than you are currently shopping in, you will be directed to a different site for that country.
For the moment the only place of sale is on maisonmarrain.com. If you are in the area, you may contact info@maisonmarrain.com to arrange an in-person appointment to see the bags and/or purchase.
English & French
The prices are in Euros for all the countries.
Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service.
Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.
The treatment of your order is a priority for us. If your order is already being processed by our logistic, we won't be able to make any change or to cancel it. Please contact our customer service to check the status of your order.
If you receive an item with a defect, please contact our customer service.
If you receive an item you don’t order, please contact our customer service.
Yes. You need to enter your email address in the field indicated (footer under NEWSLETTER).
In the last newsletter received you can unsubscribe easily by clicking below on any “unsubscribe”.